FAQ

How can I book my “Fly & Touring” transfer service?
Simple. Just fill in the “form” with the required information, check the availability and we will send you a confirmation email immediately.


How can I pay my fly & touring transfer service?
In the confirmation email you will find a summary of the request with the payment instructions.


How do I know if my booking is confirmed?
Upon payment, you will receive a confirmation email. For further questions, do not hesitate to contact us.


How do I recognize my “fly & touring” driver when I arrive at the airport?
The “fly & touring” driver will wait for you on arrival with a sign where you will see the name written on your booking.


Should I have children with me?
Yes. When filling out the booking form, in the notes, indicate the age of your children. We will install the appropriate seatbelt to safely travel your little ones.


Can I cancel my booking?
Certainly. You must send an email with the specific request.
If the cancellation is made within 10 days of the date of the transfer service, we will refund the entire service cost net of bank transaction costs.For more information on terms and conditions of use, please visit the reference page by clicking here.